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Accessibility |
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1. Turn on Subtitles on MovieCon on Connected Devices
▶ Videos with Subtitles available will have “ ” underneath the video.
You can also adjust the size and color of the text used for subtitles via the Subtitles Settings menu.
2. Play a video at different speeds
▶ You can play a video at different speeds on any device.
Go to a video.  Hover over the player and click “ “. Select the speed at which you'd like the video to play.
3. Watch in full screen
▶ Go to the video you'd like to watch.
At the bottom-right of the video player, click “ ” Full screen .
If you want to exit full screen, click “ ” Full screen exit at the bottom-right of the video player or double-click the video.
If you have problems viewing videos, make sure you have the most up-to-date version of your browser.
4. Video progress bar
▶ The video progress bar makes it easy to check where you left off the last time you watched a video. When you leave a video
without finishing it, a red bar under the video thumbnail shows you where you left off. When you play the video again, it will
restart from where you were.
The progress bar is only available when you’re signed in to your MovieCon Account.
5. Keyboard Shortcuts on MovieCon
▶ The keyboard shortcuts that you can use while watching MovieCon Video on a web browser are:
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Toggle play/pause. |
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Exit full screen. |
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Seek to the beginning of the video. |
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Stop the video. |
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Rewind 5 seconds. |
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Fast-forward 5 seconds. |
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Slow down the video playback rate. |
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Speed up the video playback rate. |
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Volume down. |
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Volume up. |
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Manage your account & settings |
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1. Create an account on MovieCon
▶ To sign in to MovieCon, you'll need to create a MovieCon Account. A MovieCon Account lets you use many MovieCon features including Like, Watch Later, and Watch History.
Go to MovieCon. In the top right, click ‘Sign in’. Click ‘Create your MovieCon account’ Button
2. Manage subtitle setting
▶ You can change the default settings for captions on your computer or mobile device.
Go to MovieCon. In the top left, click ‘Setting’. Click ‘Change’ for Closed Caption.
3. Manage Resolution setting
▶ You can change the default settings for the video quality of any video you're watching on a computer, TV, or mobile device.
Go to MovieCon. In the top left, click ‘Setting’. Click ‘Change’ for Resolution.
Note: Choosing lower video quality will make videos start more quickly. The video player will remember this setting for future videos you watch.
4. Manage Preference setting
▶ If you prefer animation, you can change the default setting for the Preference to Animation.
Go to MovieCon. In the top left, click ‘Setting’. Click ‘Movie’ or ‘Animation’ button for Preference.
5. Manage Autoplay setting
▶ The Autoplay feature on MovieCon makes it easier to decide what to watch next. After you watch a MovieCon video, we’ll
automatically play another related video based on your viewing history.
You can always turn off or turn on ‘Autoplay’ button at the ‘Setting’ menu or ‘Next’ section from Streaming page.
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Troubleshooting |
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1. Issues While Playing MovieCon Contents
(What to do when video titles won't play or if you see error message)
▶ Restart your device.
Ensure that your device or web browser has the latest updates.
Pause other Internet activity – especially if other devices are using the network at the same time.
Check your Internet connection.
If you are able to connect to the Internet on other devices, update your connected device’s DNS settings. Please check with your device’s manufacturer for steps on how to do this.
Disable any VPN or proxy servers.
2. Issues with streams on MovieCon
(What to do if you're having problems watching live streams or events on MovieCon.)
▶ If you're having issues watching live streams or live events on MovieCon, please ensure that you are watching on a supported device, and have a sufficient download speed.
MovieCon recommends a minimum download speed of 3MB/s for SD content, 5MB/s for HD content, and 10MB/s for FHD.
▶ If that doesn't resolve your issue, please contact our support team through email below.
help@moviecon.net
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FAQ |
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1. What is MovieCon?
MovieCon is a streaming service that allows users to watch a wide variety of award-winning movies, TV shows, animations and more on thousands of internet-connected devices.
With MovieCon, you can enjoy unlimited viewing of our content. There's always something new to discover, and more animations and movies are added every month!
Whether you are a member or not, you can access all of MovieCon's content. Just visit Getting started with MovieCon.
2. Can I Watch MovieCon Video If I Travel Abroad?
(Title availability varies country by country while traveling internationally.)
When traveling internationally, you may not see the same titles as when you're streaming at home due to geographical licensing restrictions.
3. How can I delete search history?
You can also clear your entire view history, remove individual search entries from ‘My List’.
Where to find ‘My List’ menu: Go to MovieCon. In the top menu, hover over 'My page' Click ‘My List'.
4. What is monthly (regular payment) subscription?
Monthly payment is made at regular payments.
If you are a yearly regular subscriber, your amount will be automatically paid once a month.
5. If I cancel my subscription, is there no next payment?
If you cancel your subscription, you will not be refunded for the part that has already been paid.
You can use it until the expiration date.
If you cancel it a day before the expiration date, the next additional payment will not be made.
You can check and cancel your subscription in the subscription management.
6. The payment has been made automatically. Can I get a refund?
MovieCon application’s payment is automatically made every month.
You must cancel your subscription before the next payment date after applying for the subscription, so it will not be automatically paid on the next payment date.
To cancel your payment, you need a Google ordering number that starts with GPA.
As soon as you make your payment, you receive a receipt to your Google Account email address, and you can find an order number starting with GPA.
You can cancel this order only if you send this order number to Customer Support.
(* Even when forwarding a Google Play account)
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Terms and Conditions |
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MovieCon provides a personalized service that allows Members to access movies and TV shows ("MovieCon Supported Devices") via Internet streaming to certain TVs, computers and other devices connected to the Internet ("MovieCon Supported Devices").
These Terms of Use govern your use of the MovieCon Service. As used in these Terms of Use, "MovieCon Services", "Our Services" or "Services" means all of MovieCon's features, recommendations and reviews, websites, user interfaces, as well as all content and software related to our Services.
1. Membership
1.1. MovieCon membership continues until terminated. To use the MovieCon service, you must have an Internet access or MovieCon-enabled device. Also, it is mandatory to offer at least one payment method for the use of the service from the MovieCon subscription. ‘The payment method’ is defined as the approved and currently valid payment method, and it may be updated if necessary or include purchase proceeded through a third-party account. In case of not terminating the subscription until the payment date, the membership fee for the next period will be charged through the user’s payment method (refer the text about the ‘termination’ below).
1.2. MovieCon can offer a variety of membership plans. Some membership plans may have different terms and restrictions, which will be disclosed upon your subscription or in other communications provided to you. You can find specific information about your MovieCon membership by visiting the MovieCon website and clicking on the "Account" link at the top of the MovieCon website page under your profile name.
2. Membership Privilege
2.1. MovieCon registration is free. Users who registered with free membership may enjoy limited amount of all contents provided by MovieCon.
2.2. In order to open and view all the contents of MovieCon, users must register in ‘Subscription’, the paid service provided by MovieCon.
3. Payment and Cancellation
3.1. Payment cycle. Subscription fees for the MovieCon Service incurred in connection with your use of the service will be charged to the payment method registered on the payment date indicated on the ‘Account’ page. You can check your next payment date by going to the MovieCon web/App and clicking the ‘Membership and Payment Information’ on the 'Account' page.
3.2. Payment method. In order to use the MovieCon Subscription Service, you must provide at least one payment method. Members are responsible for any outstanding amount. If the member does not delete the account even though the payment has not been processed normally due to the expiration of the validity period or insufficient balance, the member's use of the service may be restricted until the valid payment method is charged.
3.3. Termination. You can cancel your MovieCon Subscription at any time. If you cancel your subscription, your subscription membership will no longer be automatically charged for the next billing cycle. You'll continue to have access by the due date of billing cycle. To cancel the subscription, please go to the "Account" page, click the “Subscription Setting”, and follow the instructions.
3.4 Changes to Fees and Membership. MovieCon may change service fees and memberships. MovieCon notifies members of changes to service fees and membership, including when to apply, and obtains consent. Members may terminate their MovieCon membership if they do not agree to following changes.
4. MovieCon Service
4.1. The MovieCon service and any content you view through the service is for personal and non-commercial use only and should not be shared with anyone other than your family. During the term of your MovieCon membership, MovieCon grants you a limited, non-exclusive, non-transferable right to access the MovieCon Service and view MovieCon Content. Except as noted above, no right, title or interest is transferred to you. You agree not to use the Services for public performances.
4.2. You may only watch MovieCon Content from geographic locations that provide our Services and license such Content primarily within the country where you have set up your account. The content available for viewing varies by geographic location and changes from time to time. MovieCon services including content library are updated regularly. We also continuously test various aspects of our Services, including the availability of our website, user interface, promotional features and MovieCon content.
4.3. You agree to use the MovieCon Services, including all relevant functions, subject to any applicable laws, rules and regulations or other restrictions on the use of the Services or Content. You shall retain, reproduce, distribute, modify, display, perform, publish, license, create derivative works of, offer to sell or use (except as expressly authorized in these Terms of Use) any Content and Information contained in or obtained from the MovieCon Service. You further agree not to circumvent, remove, alter, disable, degrade, or interfere with the content protection of the MovieCon Service. You must not use any robot, spider, scraper, or other automated means to access the MovieCon Service; decompile, reverse engineer, or disassemble any software or other product or process accessible through the MovieCon Service; insert code or products. Also, you must not manipulate the contents of the MovieCon service in any way or use data mining, data collection or extraction methods. Furthermore, you acknowledge that you will not upload, describe, email, or transmit any material intended to destroy or limit the functionality of any computer software, hardware or communication equipment related to the MovieCon Service, including software viruses or other computer code, files, or programs. You shall agree that MovieCon may terminate or restrict your use of the Services if you violate Sections 4.1, 4.2 or 4.3 of these Terms of Use or are engaged in piracy, identity theft, unauthorized credit card use, or other similar fraudulent or illegal activity.
4.4. The display quality of MovieCon content may vary from device to device and may be affected by various factors such as your location, available bandwidth and/or internet connection speed. HD, Full HD availability is subject to internet service and device capabilities. Not all content is available in all formats, such as HD or Full HD. The minimum connection speed for SD quality is 3Mbps. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data charges. The amount of time it takes to start watching MovieCon content depends on several factors, including your location, available bandwidth at the time, the content you choose, and the configuration of your MovieCon-enabled device.
4.5. MovieCon software was developed by or for MovieCon and is designed to view MovieCon content through MovieCon-enabled devices. This software may vary by device and medium, and its features and functions may vary from device to device.
5. Password and account access
The member who created the MovieCon account (the "Account Holder") has access to and control over the MovieCon account and is responsible for all activities that occur using the MovieCon account. MovieCon may terminate or suspend your Account to protect you, MovieCon or others from account hacking, identity theft or other similar fraudulent or illegal activity.
6. Warranty and Limitation of Liability
MovieCon will endeavor to provide stable service. However, the service may be interrupted, or errors may occur without the responsibility of MovieCon. MovieCon is only liable for damages caused intentionally or negligently. MovieCon shall not be liable for damages beyond the normal scope due to special circumstances, except for damages caused by intentional or gross negligence.
7. Others
7.1. Governing Law. These Terms of Use shall be governed by and construed in accordance with the laws of your country of residence.
7.2. Unsolicited material. MovieCon does not accept unsolicited material or ideas for MovieCon content and is not responsible for any material or programming similarity in content or programming in any medium to materials or ideas transmitted to MovieCon.
7.3. Customer Support. For more information about MovieCon services and features, or if you need help with your account, please visit the Customer Center on the MovieCon website. In the event of a conflict between these Terms of Use and information provided by Customer Support or elsewhere on the MovieCon website, these Terms of Use shall control.
7.4. Changes to Terms of Use and Assignments. MovieCon may change these Terms of Use from time to time. We will notify you at least 30 days prior to any such change becoming effective to you. We may assign or transfer our contract with you, including any relevant rights and obligations, in accordance with the procedures required by applicable law, and we may terminate your membership at any time if you do not agree.
7.5. Electronic Communication. MovieCon will only send you information related to your account (e.g., personal information, password, etc.) in electronic format, such as by sending an email to the email address you provided during registration.
Last updated: 13 Oct 2021
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Privacy Policy |
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This Privacy Policy (the "Policy") explains the way of treatment of the information which is provided or collected in the websites on which this Policy is posted. In addition the Policy also explains the information which is provided or collected in the course of using the applications of the Company which exist in the websites or platforms of other company.
Through this Policy, the Company regards personal information of the users as important and inform them of the purpose and method of Company's using the personal information provided by the users and the measures taken by the Company for protection of those personal information.
This Policy will be effective on the 20th day of July, 2020 and, in case of modification thereof, the Company will make public notice of it through posting it on the bulletin board of Company's website or individual notice through sending mails, fax or e-mails).
1. Information to be collected and method of collection
(1) Personal information items to be collected
Personal information items to be collected by the Company are as follows:
• Information provided by the users
The Company may collect the information directly provided by the users.
- Email address, nickname, birth date
• Information collected while the users use services
Besides of information directly provided by the users, the Company may collect information in the course that the users use the service provided by the Company.
- Equipment identifier, operation system, hardware version, equipment set-up
- Log data, use time, search word input by users, internet protocol address, cookie and web beacon, Preference, advertisement environment, visited pages regarding service use of users
- Preference, advertisement environment, visited pages regarding service use of users
(2) Method of collection
The Company collects the information of users in a way of the followings:
• webpage
2. Use of collected information
The Company uses the collected information of users for the following purposes:
• Member management and identification
• To detect and deter unauthorized or fraudulent use of or abuse of the Service
• Performance of contract and service fee settlement regarding provision of services demanded by the users
• Improvement of existing services and development of new services
• Making notice of function of company sites or applications or matters on policy change
• To make statistics on member’s service usage, to provide services and place advertisements based on statistical characteristics
• To provide information on promotional events as well as opportunity to participate
• To comply with applicable laws or legal obligation
• Use of information with prior consent of the users (for example, utilization of marketing advertisement)
The Company agrees that it will obtain consent from the users, if the Company desires to use the information other than those expressly stated in this Policy.
3. Sharing collected information
Except for the following cases, the Company will not share personal information with a 3rd party:
• when the users consent the sharing in advance;
- when the user selects to be provided by the information of products and services of certain companies by sharing his or her personal information with those companies
- other cases where the user gives prior consent for sharing his or her personal information
• when the sharing is required by the laws
- if required to be disclosed by the laws and regulations; or
- if required to be disclosed by the investigative agencies for detecting crimes in accordance with the procedure and method as prescribed in the laws and regulations
4. Cookies, Beacons and Similar Technologies
The Company may collect collective and impersonal information through 'cookies' or 'web beacons'.
Cookies are very small text files to be sent to the browser of the users by the server used for operation of the websites of the Company and will be stored in hard-disks of the users' computer.
Web beacon is a small quantity of code which exists on the websites and e-mails. By using web beacons, we may know whether a user has interacted with certain webs or the contents of email.
These functions are used for evaluating, improving services and setting-up users' experiences so that much improved services can be provided by the Company to the users
The items of cookies to be collected by the Company and the purpose of such collection are as follows:
- Strictly necessary cookies
This cookie is a kind of indispensable cookie for the users to use the functions of website of the Company. Unless the users allow this cookie, the services such as shopping cart or electronic bill payment cannot be provided. This cookie does not collect any information which may be used for marketing or memorizing the sites visited by the users (Examples of necessary cookies)
∘ Memorize the information entered in an order form while searching other pages during web browser session
∘ For the page of products and check-out, memorize ordered services
∘ Check whether login is made on website
∘ Check whether the users are connected with correct services of the website of the Company while the Company changes the way of operating its website
∘ Connect the users with certain application or server of the services
- Performance cookies
This cookie collects information how the users use the website of the Company such as the information of the pages which are visited by the users most. This data helps the Company to optimize its website so that the users can search that website more comfortably. This cookie does not collect any information of the users. Any and all the information collected by this cookie will be processed collectively and the anonymity will be guaranteed.
(Examples of performance cookies)
∘ Web analysis: provide statistical data on the ways of using website
∘ Advertisement response fee: check the effect of advertisement of the Company
∘ Tracing affiliated companies; one of visitors of the Company provides anonymously feedback to the affiliated companies
∘ Management of error: measure an error which may occur so as to give a help for improving website
∘ Design testing: test other design of the website of Company
- Functionality cookies
This cookie is used for memorizing the set-ups so that the Company provides services and improves visit of users. Any information collected by this cookie does not identify the users individually.
(Examples of functionality cookies)
∘ Memorize set-ups applied such as layout, text size, basic set-up and colors
∘ Memorize when the customer respond to a survey conducted by the Company
- Targeting cookies or advertising cookies
This cookie is connected with the services provided by a 3rd party such as the buttons of 'good' and 'share'. The 3rd party provides these services by recognizing that the users visit the website of the Company.
(Examples of targeting cookies or advertising cookies)
∘ carry out PR to the users as targets in other websites by connecting through social networks and these networks use the information of users' visit
∘ provide the information of users' visit to ad agencies so that they can suggest an ad which may attract the interest of the users
The users have an option for cookie installation. So, they may either allow all cookies by setting option in web browser, make each cookie checked whenever it is saved, or refuses all cookies to be saved: Provided that, if the user rejects the installation of cookies, it may be difficult for that user to use the parts of services provided by the Company.
5. Users' right to access and option
The users or their legal representatives, as main agents of the information, may exercise the following options regarding the collection, use and sharing of personal information by the
Company:
• exercise right to access to personal information;
• make corrections or deletion;
• make temporary suspension of treatment of personal information; or
• request the withdrawal of their consent provided before
If, in order to exercise the above options, you, as an user, use the menu of 'amendment of member information of webpage or contact the Company by using representative telephone or sending a document or e-mails, or using telephone to the responsible department (or person in charge of management of personal information), the Company will take measures without delay: Provided that the Company may reject the request of you only to the extent that there exists either proper cause as prescribed in the laws or equivalent cause.
6. Security
The Company regards the security of personal information of uses as very important. The company constructs the following security measures to protect the users' personal information from any unauthorized access, release, use or modification
• Encryption of personal information
- Transmit users' personal information by using encrypted communication zone
- Store important information such as passwords after encrypting it
• Countermeasures against hacking
- Install a system in the zone the external access to which is controlled so as to prevent leakage or damage of users' personal information by hacking or computer virus
• Establish and execute internal management plan
• Install and operate access control system
• Take measures to prevent forging or alteration of access record
7. Protection of personal information of children
In principle, the Company does not collect any information from the children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction. The website, products and services of the Company are the ones to be provided to ordinary people, in principle. The website or application of the Company has function to do age limit so that children cannot use it and the Company does not intentionally collect any personal information from children through that function.
(Additional procedure for collecting personal information from children) However, if the
Company collects any personal information from children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction for the services for unavoidable reason, the Company will go through the additional procedure of the followings for protecting that personal information of children:
• obtain consent from the parents or guardian of children so as to collect personal information of children or directly send the information of products and services of the Company
• give the parents or guardian of children a notice of Company's policy of privacy protection for children including the items, purpose and sharing of personal information collected
• grant to legal representatives of children a right to access to personal information of that children/correction or deletion of personal information/temporary suspension of treatment of personal information/ and request for withdrawal of their consent provided before
• limit the amount of personal information exceeding those necessary for participation in online activities
8. Modification of Privacy Protection Policy
The Company has the right to amend or modify this Policy from time to time and, in such case, the Company will make a public notice of it through bulletin board of its website (or through individual notice such as written document, fax or e-mail) and obtain consent from the users if required by relevant laws.
9. Others
Considering it engages in global businesses, the Company may provide the users' personal information to the companies located in other countries for the purpose as expressly stated in this Policy. For the places where the personal information is transmitted, retained or processed, the Company takes reasonable measures for protecting that personal information.
3rd party's sites and services:
The website, product or service of the Company may include the links to the ones of a 3rd party and the privacy protection policy of the site of 3rd party may be different. Thus, it is required for the users to check additionally that policy of a 3rd party site linked to the site of the Company.
The latest update date: 20th day of July, 2020
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